Programs developed by Voicent Communications, Inc. |
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Voicent Gateway is ideal for developing interactive telephony applications such as Voicent AutoReminder and Voicent BroadcastByPhone. Based on the W3C VoiceXML standard, Voicent Gateway enables interactive voice access to the web and enterprise systems from any telephone.
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Automatic telephone notification software to broadcast voice messages by phone. Ideal for group event reminders, marketing/political campaign promotion, emergency notification and more. Spreadsheet interface makes it easy to create/import phone list.
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AgentDialer is a predictive dialer and a semi-automatic dialer combined system.
In semi-automatic dialing mode, the system can rapidly dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent.
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Easy-to-use calendar/scheduler with automatic phone reminders. Use it for birthday reminders, medication reminders, appointment reminders, etc. Appointment reminder messages automatically include person, date and time, and callback number. Message customizable in Professional version, suitable for business use, such as patient appointment calls, group emergency notifications, political campaign promotions, etc. Standard message recorded by professional radio announcer. Message can include additonal audio file or text, which automatically converted to speech using advanced text-to-speech technology. Understand voice command over the phone for message replay. Very easy to use. For appointment reminders, set the contact name, phone number, appointment date and time, and the time to call in the calendar. System makes the call automatically at the specified time. Call status automatically appears in calendar.
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BroadcastBySMS is an easy-to-use PC to mobile phone software for sending personalized text messages (SMS) to people's mobile phone and manage text messaging responses with a single click. Text Messaging (SMS) is a highly effective telecommunication method in today's digital information world.
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Voicent Flex PBX is an easy-to-use software-based PBX system. It supports both analog phone services and VOIP services. Besides PBX features like auto attendant and unlimited call queues, it is extensible through IVR Studio for database access, etc.
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